Cleaning the Paper Feed Roller
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, perform the paper feed roller cleaning from the computer. Cleaning will wear out the paper feed roller, so perform this only when necessary.
If the problem is not resolved after cleaning the paper feed roller from the computer, turn off the power, unplug the power cord, then wipe the paper feed roller (A) located on the right side inside the rear tray with a moistened cotton swab or the like while rotating them manually. Do not touch the roller with your fingers. Rotate the roller two or more times.
After cleaning the paper feed roller, turn on the power, then clean the paper feed roller again.
If the problem is not resolved after cleaning the paper feed roller, contact the service center.
