Cleaning the Pad in the Cassette

If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette.

You need to prepare: cotton swab

1. Pull out the cassette (upper) or cassette (lower) from the machine, then remove all the paper.

1. Clean the pad (A) sideways with a moistened cotton swab.

For the cassette (upper):

For the cassette (lower):

If the problem is not resolved, contact the service center.