If print results are blurred or colors are not printed correctly, the print head nozzle is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head.
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print quality.
Important
Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. |
Note
Before performing maintenance Make sure that the orange protective tape does not remain on the ink tank.
Open the ink cover and make sure that the lamp on the ink tank is lit red. If the lamp is flashing or off, take appropriate action. Checking the Ink Status with the Ink Lamps Increasing the print quality in the printer driver settings may improve the print result. |
Step 1
Print the nozzle check pattern.
From the machine
Printing the Nozzle Check Pattern
From the computer
Use Your Computer to Print a Nozzle Check Pattern
Examine the nozzle check pattern.
After cleaning the print head, print and examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step 2
Clean the print head.
From the machine
From the computer
If the problem is not resolved after cleaning the print head twice:
Step 3
Clean the print head deeply.
From the machine
Cleaning the Print Head Deeply
From the computer
Note
When you have performed the procedure until step 3 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours. Do not disconnect the power plug when turning off the power. If the problem is still not resolved, the print head may be damaged. Contact the service center. |
Align the print head.
From the machine
From the computer
Page top |