If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first.
Check 1: Do the page size and media type settings match the size and type of the loaded paper?
When these settings are incorrect, you cannot obtain a proper print result.
If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.
The method of confirming the paper and print quality settings differs depending on what you do with your machine.
To copy by operating the machine |
Confirm by using the operation panel on the machine. |
To print from a mobile phone |
Confirm by using the operation panel on the machine. |
To print from a computer |
Confirm by using the printer driver. |
Check 2: Make sure that the appropriate print quality is selected referring to the table in Check 1.
Select a print quality option suitable for the paper and image for printing. If you notice blurs or uneven colors, increase the print quality setting and try printing again.
You cannot change the print quality setting when printing from a mobile phone.
Check 3: If the problem is not resolved, there may be other causes.
See also the sections below:
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
Line Does Not Print or Prints Partially
Image Does Not Print or Prints Partially
Printed Paper Curls or Has Ink Blots
Paper Is Smudged/Printed Surface Is Scratched
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