Ink Is Not Ejected

  1. Check1 When a FINE cartridge runs out of ink, replace it with a new one.

  2. Check2 Is the FINE cartridge installed properly?

    If the FINE cartridge is not installed securely, ink may not be ejected correctly.

    Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.

    Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place.

    After confirming that the FINE cartridge is installed properly, close the cover.

  3. Check3 Are the print head nozzles clogged?

    Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.

    Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.

    • If the Nozzle Check Pattern is not printed correctly:

      After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.

    • If the problem is not resolved after performing the Print Head Cleaning twice:

      Perform the Print Head Deep Cleaning.

      If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.

    • If the problem is not resolved after performing the Print Head Deep Cleaning twice:

      Ink may have run out. Replace the FINE cartridge.