Printer Cannot be Registered

1. Check1 Have the MP Drivers been installed?

   If you reinstall the MP Drivers, reinstall them with the Setup CD-ROM or reinstall them from our website.

2. Check2 Is unsupported Bluetooth driver used?

   Confirm that the Bluetooth driver installed on your computer is supported.

   • Toshiba Windows 8, Windows 7, Windows Vista or Windows XP computer

     Windows 8:

     Select Bluetooth Settings on the Start screen.

     On the Bluetooth Settings dialog, click the help button, the version number, then make sure that the version number is 9.10.00 or later.

     Windows 7:

     Click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings.

     On the Bluetooth Settings dialog, click the help button, the version number, then make sure that the version number is 7.00.00 or later.

     Windows Vista:

     Click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings.

     On the Bluetooth Settings dialog, click the help button, the version number, then make sure that the version number is 5.10.04 or later.

     Windows XP:

     Click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings.

     On the Bluetooth Settings dialog, click the help button, the version number, then make sure that the version number is 3.00.10 or later.

   • Windows 8 computer (except for Toshiba Windows 8 computers)

     Make sure that the Bluetooth Devices icon is displayed on the notification area on the desktop.

     Windows 7 computer (except for Toshiba Windows 7 computers)

     Log into a user account with the administrator privilege, and click Control Panel, then Hardware and Sound.

     Make sure that the Add a Bluetooth Device is displayed in the dialog.

   • Windows Vista (except for Toshiba Windows Vista computers)

     Log into a user account with the administrator privilege, and click Control Panel, then Hardware and Sound.

     Make sure that the Bluetooth Devices icon is displayed in the dialog.

   • Windows XP SP2 or later (except for Toshiba Windows XP computers)

     Log into a user account with the administrator privilege, click Control Panel, then Printers and Other Hardware.

     Make sure that the Bluetooth Devices icon is displayed in the dialog.

   The operations may vary depending on your operating program. In this case, refer to your computer's operation manual.

3. Check3 Is the printer name which you want to register displayed in the Printer List?

   • Make sure that the printer is turned on.

     Confirming that the Power Is On

   • Make sure that the printer is not operating.

   • Check whether the Bluetooth unit is usable.

     Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If the screen cannot be displayed, remove the Bluetooth unit from the printer and attach it once again.

     Attaching to and Removing from the Printer

   • Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try to register again.

   • Check whether access from a Bluetooth-compatible device is refused.

     Check the printer access setting displaying the Bluetooth settings screen on the LCD of the printer.

     1. Display the setting screen on the LCD of the printer.

        Display the Bluetooth settings screen.

     2. Select Access refusal.

     3. Select OFF, then use the OK button on the printer to confirm the selection.