Paper Jams
When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.
-
When a Support Code and a message are displayed on the computer screen:
-
When a Support Code and a message are displayed on the LCD:
For details on how to remove the jammed paper, refer to List of Support Code for Error (When Paper Is Jammed).
Note
-
You can confirm the actions against errors with Support Codes on your computer or on the LCD by searching a Support Code.