Paper Jams
When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.
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When a Support Code and a message are displayed on the computer screen:
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When a Support Code and a message are displayed on the touch screen:
For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
Note
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You can confirm the actions against errors with Support Codes on your computer or on the touch screen by searching a Support Code.
