Printing Does Not Start

1. Check1 Make sure that the power plug is securely plugged in, then press the ON button to turn the printer on.

   While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit.

   Note

   • When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing starts.

2. Check2 Make sure that the printer is connected to your computer properly.

   When the printer is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the printer and the computer, then check the followings:

   • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.

   • There could also be a problem with the USB cable. Replace the USB cable and try printing again.

   When you use the printer over LAN, make sure that the printer is connected to the network with a LAN cable or is set up correctly.

3. Check3 Is the access point mode enabled?

   When you print using a mode other than the access point mode, disable the access point mode in advance.

4. Check4 Are the paper settings identical with those registered to the cassette?

   When the paper settings are not identical with those registered to the cassette, an error message is displayed. Resolve the error according to the instructions on the LCD.

   Paper Setting for Printing

   Note

   • You can disable the message which prevents misprinting.

     • To change the setting using the operation panel:

       Cassette settings

     • To change the setting using the printer driver:

       Changing the Printer Operation Mode

5. Check5 If there are any unnecessary print jobs, delete them.

   Deleting the Undesired Print Job

6. Check6 Make sure that your printer's name is selected in the Print dialog.

   The printer will not print properly if you are using a printer driver for a different printer.

   Make sure that your printer's name is selected in Printer in the Print dialog.

   Note

   • To make the printer the one selected by default, select the printer for Default printer.

7. Check7 Restart your computer.