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Cleaning the Inside of the Machine (Bottom Plate Cleaning)

Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.

You need to prepare: a sheet of A4 or Letter-sized plain paper*

* Be sure to use a new piece of paper.

  1. Make sure that the power is turned on.

  2. Clean the inside of the machine.

    1. Flick the HOME screen, then tap Setup.

      The setup menu screen will appear.

    2. Tap Maintenance.

      The Maintenance screen will appear.

    3. Tap Bottom plate cleaning.

      Figure: Touch screen

      The confirmation screen will appear.

    4. Tap Yes.

    5. Follow the message to remove any paper from the cassette, then tap OK.

    6. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.

    7. Fold one side of the opened paper in another half, aligning the edge with the center crease, unfold the paper, then tap OK.

    8. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing away from you.

    9. Open the paper output tray gently, then tap OK.

      The paper cleans the inside of the machine as it feeds through the machine.

      Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.

    10. When the completion message appears, tap OK.


      • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.

If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Wipe off any ink from the protrusions using a cotton swab or the like.


  • Be sure to turn off the power and unplug the power cord before cleaning the machine.