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Cleaning the Pad in the Cassette

If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette.

You need to prepare: cotton swab

  1. Pull out the cassette from the machine, then remove all the paper.

  2. Clean the pad (A) sideways with a moistened cotton swab.

    Important

    • After cleaning the smeared pad, dry it completely.

  3. Reload the paper, then insert the cassette into the machine.

    Note

    • If a message is displayed on the screen after inserting the cassette into the machine, tap Register.

If the problem is not resolved, contact the service center.