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Cleaning the Platen Glass and Document Cover

Important

  • Be sure to turn off the power and unplug the power cord before cleaning the machine.

    • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord.
    • The machine cannot send or receive faxes when the power is turned off.
    • If the power cord is unplugged, all documents stored in the machine's memory will be lost. Send or print a necessary document, or save it on a USB flash drive before unplugging the power cord.
  • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results.
  • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as this may cause a malfunction or damage the surface of the machine.

With a soft, clean, lint-free and dry cloth, wipe the platen glass (A), the inner side of the document cover (white sheet) (B), the glass of the ADF (Auto Document Feeder) (C), and the inner side of the ADF (white area) (D) gently. Make sure not to leave any residue, especially on the glass surfaces.

Important

  • The inner side of the document cover (white sheet) (B) is easily damaged, so wipe it gently.
  • Glue, ink, correction fluid, or other substances on the ADF glass (C in the above figure) will cause black streaks on scanned images. If there is any on the glass, gently wipe it off.