Documents are printed in monochrome

1. Check 1 Is Color Mode set to Monochrome, or Print Target set to CAD (Monochrome Line Drawing) in a Windows printer driver?

   In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.

   • Main Tab Description (Windows)

2. Check 2 Is Color Mode set to Monochrome selected in the macOS printer driver?

   Set Color Mode to Color in the printer driver Quality & Media settings, and then print again.

   • Quality & Media (macOS)

3. Check 3 The print head nozzle may be blocked

   Print a test pattern to check the color ink nozzles and see if they are clogged.

   • Checking for Nozzle Clogging