Cleaning Inside the Top Cover

Clean inside the top cover about once a month to maintain better printing quality and help prevent problems.

Also clean inside the top cover in the following situations to ensure optimal operation.

• If the printed surface or the underside of paper is dirty after printing
• When a roll paper runs out
• After borderless printing
• After printing on small paper
• After printing on paper that generates a lot of cutting debris
• After changing the roll paper
• After printing on paper that generates a lot of paper dust
• After printing on adhesive paper

Important

• If the platen inside the top cover becomes dirty, it may soil the underside of paper. We recommend cleaning the platen after borderless printing or printing on small paper.

• Printing on adhesive paper may leave adhesive on the platen, paper retainer, or other parts. To prevent paper jams, we recommend cleaning inside the top cover after printing.

• Remove any printed documents from the top delivery tray before starting.

  • Removing Printed Documents from the Top Delivery Tray

• Cleaning may not be performed if there is paper in the cleaning area. Remove the paper.

1. Select Maintenance on HOME screen.

2. Select Platen cleaning.

3. Check the contents of the message and select Yes.

   The carriage moves and after it stops moving, instructions appear on the touch screen.

   Important

   • Do not open or close the cover until the instruction is displayed.

4. Open the top cover.

   

5. Clean the top delivery tray (A) under the top cover with a well wrung out damp cloth.

   

   Warning

   • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

   Important

   • Wipe in the direction of the bristles to remove dirt from the brush part (B) of the top delivery tray. If the brush bristles are not aligned, this may affect the paper output.

     

   • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.

6. Open the inner cover.

   

7. If paper dust has accumulated in vacuum holes (C) on platen or in borderless printing ink grooves (D), use cleaning brush (E), provided with printer, to wipe it away.

   

   Important

   • Do not touch the linear scale (F), carriage shaft (G), or ink tube stabilizer (H). Touching these may cause malfunction.

     

   Note

   • If the cleaning brush is dirty, rinse it in water.

8. Clean the inside of the inner cover with a completely wrung out damp cloth.

   Wipe away any ink residue and paper dust (debris from cutting) on paper retainer (I), entire platen (J), borderless printing ink grooves (K), periphery of left and right ink suction holes (L, M), and so on.

   

   Warning

   • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

   Important

   • Do not use a dry cloth to wipe inside the inner cover. This may create a static charge, which may attract dust and affect the printing quality.

   • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.

9. Close the inner cover.

   

10. Close the top cover.