Colors in printed images are uneven

1. Check 1 Does this paper curl easily?

   Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8 inches (20 mm) at the front edge of the paper.

   • Adjusting Vacuum Strength

2. Check 2 Colors in printed images may be uneven if the Print Quality setting is too low

   If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.

   If using macOS, select Quality & Media in the printer driver, and then select a higher Print Quality setting.

   When Fast or Standard is selected, the printing time is shorter and less ink is used than with High, but the print quality is reduced.

   • Changing the Print Quality and Correcting Image Data (Windows)
   • Changing the Print Quality and Correcting Image Data (macOS)

3. Check 3 Colors in printed images may be uneven on the boundary between shades if there are dark and light areas in an image

   Using the unidirectional printing function may reduce color unevenness in this situation.

   Follow the steps below for unidirectional printing.

   • Windows

     Open Paper Detailed Settings from the Main tab of the printer driver, and then select Unidirectional Printing.

   • macOS

     Open Paper Detailed Settings in the printer driver, and then select Unidirectional Printing.

4. Check 4 If printing borderless, colors in printed images may be a little uneven at the leading edge of the paper because printing is interrupted to cut the paper

   Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed materials are output and cut.

   Note

   • Selecting a higher Print Quality in the printer driver Advanced Settings may resolve the problem.

     • Changing the Print Quality and Correcting Image Data (Windows)
     • Changing the Print Quality and Correcting Image Data (macOS)

5. Check 5 Check if the print head is in the right position

   Adjust the print head position.

   • Automatic Adjustment to Straighten Lines and Colors

6. Check 6 Color may be uneven if printing materials were stacked while drying

   To avoid uneven colors, we recommend drying each sheet separately.

7. Check 7 Density may be uneven if using Glossy Paper or Coated Paper

   Set Print Quality to High, and then print.

8. Check 8 Is the media type specified in the printer driver the same as the media type loaded in the printer?

   Load paper of the same type as you have specified in the printer driver.

   • Loading the Upper Roll on the Printer
   • Loading Sheets in the Printer

   Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.

   1. To stop printing, press the Stop button.

   2. Change the type of paper in the printer driver and try printing again.

9. Check 9 Is Ink drying target area for Pause between scans in the touch screen menu set to Leading edge?

   If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper. (The position depends on the Print Quality settings)

   In this case, set Ink drying target area for Pause between scans to Overall.

   However, note that printing will now take longer.

   • Menu Structure