Paper is not fed automatically
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Check 1 This paper cannot be fed automatically.
Set Paper retention settings to Release in the touch screen menu and feed the paper manually.
- Menu Structure
- Loading the Upper Roll on the Printer
- Loading the Lower Roll on the Roll Unit (Option)
Note
- While this setting is selected, you cannot use automatic roll paper switching.
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Check 2 Are you using an old roll holder?
Be sure to use the roll holder supplied with the printer.