Image edges are blurred or white banding occurs

1. Check 1 Paper may be gripped too strongly over the platen.

   Set a lower Transport unit vacuum strength in the touch screen menu.

   • Adjusting Vacuum Strength

2. Check 2 Check if the Print head is in the right position.

   For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.

   • Adjusting the Print Head

   Setting a lower value for Paper thickness (head height) in the touch screen menu may resolve the problem.

   • Troubleshooting Paper Abrasion and Blurry Images

3. Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer?

   When printing with the media type specified in the printer driver, load the specified media type in the printer.

   • Loading the Upper Roll on the Printer
   • Loading the Lower Roll on the Roll Unit (Option)
   • Loading Sheets in the Printer

   When printing with the media type specified in the printer driver, load the specified media type in the printer.

   1. To stop printing, tap Stop.

   2. Change the paper type in the printer driver and try printing again.

   Note

   • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer.

   • Click Get Information to reflect the paper information set in the printer to the printer driver.

     • Printing with Easy Setup

4. Check 4 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen?

   Select the correct media type in the touch screen menu when loading paper in the printer.

   • Loading the Upper Roll on the Printer(
   • Loading the Lower Roll on the Roll Unit (Option)
   • Loading Sheets in the Printer