Cannot Print or Connect

Redo printer setup if one of conditions below is applied.

• if you have replaced a computer or router
• if you have changed router settings
• if you have changed the printer connection method (wireless LAN/wired LAN/USB)

• if you have forgotten the administrator password specified for the printer

  If you have forgotten the password, select Reset all to restore the password to default, and then redo printer setup.

  • Reset setting

Visit here for more on the setup procedure.

If none of the above is applied, see Printer Suddenly Cannot Be Used.