Error Message Appears on PictBridge (Wireless LAN) Compliant Device

The following errors may occur when you print directly from a PictBridge (Wireless LAN) compliant device. Follow the instructions below to resolve them.

Note

This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on other brands of PictBridge (Wireless LAN) compliant devices, check the support code (error number) on the touch screen and take the appropriate action to clear the error.
- List of Support Code for Error
For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer to the instruction manual of the device. For other device problems, contact the manufacturer.

Error Message on PictBridge (Wireless LAN) Compliant Device	What to Do
"Printer in use"	If the printer is printing from the computer or warming up, wait until it finishes. When it is ready, the printer starts automatically. If the printer is not printing from a computer or warming up, check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"No paper"	Load paper in the cassette, and select Continue* in the display of your PictBridge (Wireless LAN) compliant device. * Alternatively, load paper and tap OK on the touch screen of the printer to resume printing. See Cannot Print on Disc Label for disc label printing.
"Paper Error"	If the operation panel is closed, open it and select Continue* in the display of your PictBridge (Wireless LAN) compliant device. * Alternatively, tap OK on the touch screen of the printer to resume printing. If the paper output tray is at the normal print position, set it for disc label printing and select Stop in the display of your PictBridge (Wireless LAN) compliant device to stop printing. See Cannot Print on Disc Label for disc label printing. If neither of the above is applied, check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Paper jam"	Select Stop in the display of your PictBridge (Wireless LAN) compliant device to stop printing. Remove the jammed paper, load new paper, tap OK on the touch screen, and try printing again.
"Printer cover open"	Close the scanning unit / cover on the printer.
"Waste tank full"/"Ink absorber full"	The ink absorber is nearly full. Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"No ink"/"Ink cassette error"	Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Ink Error"	Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Hardware Error"	Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error
"Printer error"	An error requiring servicing may have occurred. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.