When Error Occurred

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message.

When an error occurs, a message appears on the computer, or an error code appears on the printer. For some errors, a support code (error number) appears on the computer screen.

For details on how to resolve errors, see List of Support Code for Error.

Note

• For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.