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Printer Turns Off Unexpectedly or Repeatedly

  1. Check If printer is set to turn off automatically after a certain time, disable this setting.

    If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

    • To disable the setting from the operation panel:

      1. Check that printer is turned on.

      2. Press OK button on HOME screen.

      3. Select Device settings and press the OK button.

      4. Select Other device settings and press the OK button.

      5. Select ECO settings and press the OK button.

      6. Select Energy saving settings and press the OK button.

      7. Select Auto power off and press the OK button.

      8. Select Never and press the OK button.

        The setting to shut off the power automatically is disabled.

    • To disable the setting from the computer:

      For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.

      Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.

      1. Open Canon IJ Printer Assistant Tool.

      2. Select Auto Power.

      3. Select Disable for Auto Power Off.

      4. Select OK.

      5. Select OK on the displayed screen.

        The setting to shut off the power automatically is disabled.

      Note

      • See below for details on how to disable the setting from ScanGear (scanner driver).