Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 plain paper*
* Be sure to use a new piece of paper.
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Remove any paper from the cassette.
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Fold a single sheet of A4 plain paper in half widthwise, then unfold the paper.
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Fold one side of the opened paper in another half, aligning the edge with the center crease, unfold the paper.

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Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side.

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Insert cassette into printer.

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Press and hold the Stop button and release it when the Alarm lamp flashes 8 times.
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Press the Black button or the Color button.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.
Note-
When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
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If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
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Be sure to turn off the power and unplug the power cord before cleaning the printer.

