Printer Status Monitor Not Displayed (Windows)
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Check1 Is printer status monitor enabled?
Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor.
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Open printer driver setup window.
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On Maintenance sheet, click View Printer Status.
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Select Enable Status Monitor on Option menu if it is not selected.
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Check2 Make sure that all Windows Updates have been applied.
If all Windows Update have not been applied, the printer status monitor screen will not be displayed. Apply all Windows Update.