A Message for Faxing Is Displayed on Fax Standby Screen

If a message is displayed on the Fax standby screen, take the corresponding action described below.

Message	Action
Auto redial	The printer is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the printer to automatically redial the number. If you want to cancel automatic redialing, wait until the printer starts dialing the number, and then touch the Stop button. You can also delete the document from printer's memory to cancel automatic redialing. Resending Faxes (Redialing Busy Number)
This group dial cannot be used. Directory ##	* "##" represents a two-digit number. The group dial cannot be specified in the on hook dial function. Specify the individual recipient.
Replace the receiver.	The handset is not placed in the handset cradle correctly. Replace the handset correctly.
Try again in black & white.	The recipient's fax device is not color-compatible. Touch the Black button to resend the fax. Alternatively, you select Send in black & white for Color transmission in Advanced FAX settings under FAX settings. The printer converts color documents into black & white data if the recipient's fax device does not support color faxing. FAX settings
Failed to connect.	The telephone line cable with a modular plug may not be plugged in properly. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings. FAX settings
Received in memory.	If the printer receives a fax under one of the following conditions, the printer will not be able to print the received fax and will store it in the printer's memory. When the problem is resolved as described, the fax stored in the printer's memory is printed automatically. The amount of remaining ink is insufficient to print a fax: Replace the ink tank. Replacing Ink Tanks Note You can set the printer to forcibly print a received fax even if the ink has run out. Set Print when out of ink in Auto print settings under FAX settings to Print. However, part or all of the fax may not be printed since the ink has run out. Also, the contents of the fax will not be stored in the printer's memory. If the ink has already run out, we recommend that Do not print be selected for Received documents in Auto print settings under FAX settings to store the received fax in the printer's memory. After you replace the ink tank and select Print for Received documents in Auto print settings, the fax stored in the printer's memory will be printed automatically. FAX settings Paper has run out: Load the paper and select OK on the touch screen. A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size, and then select OK on the touch screen. You touched the Stop button to cancel printing of a fax: Touch the HOME button and select FAX to resume printing of the fax. Do not print is selected for Received documents in Auto print settings under FAX settings: You can print the faxes stored in the printer's memory from the Memory reference screen in the Fax menu. Printing Document in Printer's Memory Note To print the received faxes automatically, select Print for Received documents in Auto print settings under FAX settings. FAX settings If you did not print the fax stored in the printer's memory (e.g., if you did not resolve the problem by pressing the Stop button), you can delete or print the fax stored in the printer's memory later. Document Stored in Printer's Memory
Busy/no signal	The recipient's number you dialed is busy. Try dialing again after waiting for a moment. Resending Faxes (Redialing Busy Number) The fax/telephone number dialed is incorrect. Check the fax/telephone number and dial again. The recipient's fax device did not respond (after all automatic redialing attempts). Contact the recipient and have the recipient check the fax device. For an overseas call, add pauses to the registered number. The recipient is not using a G3 printer. The printer cannot send or receive documents to/from a fax device that is incompatible with the G3 standard. Contact the recipient and ask the recipient to check whether the fax device is G3 compatible. The touch tone/rotary pulse setting on the printer is incorrect. Set the printer to match the telephone line you are using. Setting Telephone Line Type
Memory is full.	The printer's memory is full because it has sent/received too many documents, or a detailed document. Print the faxes stored in the printer's memory or save them on the memory card, and delete them from the printer's memory. Document Stored in Printer's Memory When sending a fax, resend it. If this message still appears, delete the faxes stored in the printer's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes.
Awaiting document processing.	The received faxes were not saved on the memory card automatically because the memory card was not inserted or because it was not writable. The received faxes are stored in the printer's memory. Insert the writable memory card, and then save the received faxes to the memory card manually. Saving Document in Printer's Memory to Memory Card Delete the unnecessary fax from printer's memory after saving to the memory card or printing the fax. Deleting Document in Printer's Memory
FAX info does not match.	Transmission has been canceled because the printer could not detect the recipient's fax device information or the information did not match the dialed number. This message is displayed when Check RX FAX information in Security control under FAX settings is set to ON. For details, see Preventing Mistransmission of Faxes.
Reception rejected.	Reception has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Security control under FAX settings. For details, see Rejecting Fax Reception.
Waiting for report output...	If the printer receives a fax under one of the following conditions, the printer will not be able to print the reports. When the problem is resolved as described, the reports are printed automatically. The amount of remaining ink is insufficient to print a report: Replace the ink tank. Replacing Ink Tanks Paper has run out: Load the paper and select OK on the touch screen. A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size, and then select OK on the touch screen. You touched the Stop button to cancel printing of a report: Touch the HOME button and select FAX to resume printing of the report.