Cannot Print or Connect

Redo printer setup if one of the conditions below is applied.

• if you have replaced a computer or wireless router
• if you have changed wireless router settings
• if you have changed the printer connection method (Wi-Fi/USB)

• if you have forgotten the administrator password specified for the printer

  If you have forgotten the password, select Device settings > Reset settings > Reset all in the setup menu to restore the password to default, and then redo printer setup.

  • Reset setting

Visit here for more on the setup procedure.

If none of the above is applied, see Printer Suddenly Stopped Working for Some Reason.