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Errors Often Occur When Send a Fax

  1. Check Check telephone line condition or connection.

    If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting Reduce for Fax settings > Adv. fax settings > Err reduction (VoIP).

    For details, see Err reduction (VoIP).

    Note

    • If selecting Reduce does not reduce errors, select Do not reduce.

    In addition, when using an Internet telephone, it is possible that errors occur more often if 4800 bps or 9600 bps is selected for TX start speed.

    Select 14400 bps or 33600 bps.

    If the telephone line or connection is poor when using a general telephone, reducing the transmission start speed may correct the error.

    Reduce the transmission start speed on TX start speed in Fax settings > Adv. fax settings > Adv. communication.