The printer does not respond even if print jobs are sent

  1. Check 1 Is Pause printing set to Enable?

    Set Pause printing on the touch screen menu to Disable.

  2. Check 2 Is USB or LAN connection disabled?

    • For USB connection:

      Set Use USB connection on the touch screen menu to Use.

    • For LAN connection (wired/Wi-Fi/Wireless Direct):

      Set Enable/disable Wired LAN, Enable/disable Wi-Fi, or Enable/disable Wireless Direct on the touch screen menu to Enable.

      Note

      • The printer cannot use a wired LAN connection simultaneously with a Wi-Fi or wireless direct connection.

  3. Check 3 Is Save to job box selected as the printer Output method?

    This function is available only with TM-355/TM-255/TM-5355/TM-5255.

    Print the job saved on the printer's hard disk.

  4. Check 4 Is the print job pending?

    This function is available only with TM-355/TM-255/TM-5355/TM-5255.

    Manage the jobs on hold and print as needed.