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Cannot Access to Internet on Wi-Fi from Communication Device

  1. Check 1 Is your device connected to printer using Wireless Direct?

    If your device is connected to the printer using Wireless Direct, you cannot access to the Internet. Turn off Wireless Direct and connect your device to the wireless router.

    For details, see the instruction manual provided with your device and wireless router.

  2. Check 2 Is wireless router on?

  3. Check 3 Is wireless router configured properly?

    For more on checking wireless router settings, see the instruction manual provided with the wireless router or contact its manufacturer.

  4. Check 4 Check your device and wireless router location.

    Check the distance between your device and wireless router, and check for obstruction or source of radio wave interference nearby.