When printing on roll paper, the printed surface becomes scratched

Make sure the roll paper has not lost tension during printing.

If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold.

Select Paper settings > Advanced on Paper menu in the touch screen menu, and set Roll paper tension (printing) to High.

• Menu Structure

Note

• Carrying out Adjust print quality is recommended when changing Roll paper tension (printing) settings.