skip to main text

Cannot Print over Bonjour networks

  1. Check 1 Is the computer you are trying to print from configured correctly?

    Make sure the computer is configured correctly.

  2. Check 2 Are the computer and printer on the same network?

    Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network. For information about network settings, ask your network administrator.

  3. Check 3 Are the printer's Bonjour settings configured correctly?

    Make sure the Bonjour settings are configured correctly.