Image edges are blurred or white banding occurs

1. Check 1 Paper may be gripped too strongly over the platen.

   Set a lower Transport unit vacuum strength in the touch screen menu.

   • Adjusting Vacuum Strength

2. Check 2 Check if the Print head is in the right position.

   For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.

   • Adjusting the Print Head

   Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem.

   • Troubleshooting Paper Abrasion and Blurry Images

3. Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer?

   Load the printer with the media type specified in the printer driver.

   • Loading the Upper Roll on the Printer
   • Loading Sheets in the Printer

   Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.

   1. To stop printing, tap the Stop button.

   2. Reset the media type in the printer driver, and then print.