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Cannot Find Machine During Wired LAN Setup: Check 5

Does your security software's firewall or computer operating system interfere with network communications setup?

The firewall of your security software or operation system for computer may limit communication between the machine and your computer. Check the firewall setting of your security software or operation system or the message shown on your computer.

If firewall interferes with setup:

  • If message appears:

    If a message appears warning that Canon software is attempting to access the network, set the security software to allow access.

    After allowing the software to access, click Redetect on the Check Printer Settings screen to redetect the machine.

  • If the machine is found, follow the instructions on the screen to continue to set up network communication.

  • If no message appears:

    Cancel the setup, and then set the security software to allow Canon software to access the network.

    • For Windows:

      The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM

    • For Mac OS:

      Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and CIJSUAgent.app

    After setting the security software, redo the network communication setup from the beginning.

Note

  • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer.

If firewall settings are not causing problem:

Go to check 6.

Cannot Find Machine During Wired LAN Setup: Check 6