Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following.
-
Check1 Make sure USB cable is securely plugged in to machine and computer.
Connect the machine and the computer using a USB cable as the illustration below. The USB port is located at the back of the machine.
-
Check2 Follow procedure below to connect machine and computer again.
Important
-
For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan screen in Mac OS X v10.8 or Mac OS X v10.7).
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password are necessary to unlock.)
-
Turn off machine.
-
Unplug USB cable from machine and computer and connect it again.
-
Turn on machine.
-
-
Check3 If you cannot resolve problem, follow procedure below to reinstall MP Drivers.
-
Click Cancel.
-
Click Start Over on Installation Failure screen.
-
Click Exit on Start Setup screen and finish setup.
-
Turn off machine.
-
Restart computer.
-
Make sure you have no application software running.
-
Redo setup according to instructions on Canon website.
Note
-
For Windows, you can use the Setup CD-ROM to redo setup.
-
-
Check the items below only if you cannot proceed beyond the Printer Connection screen.