Cannot Print a Fax/"Fax received. Saved in memory." Appears

1. Check1 Is a different size of paper from that specified by Page size in Fax paper settings loaded?

   If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the printer's memory (Memory Reception). Load the same size of paper as that specified by Page size, then select OK.

2. Check2 Is paper loaded?

   If paper is not loaded, received faxes will be stored in the printer's memory without being printed (Memory Reception). Select Fax, Load paper, and then select OK.

3. Check3 Make sure there is enough ink left to print.

   If there is not enough ink left to print, received faxes will be stored in the printer's memory without being printed (Memory Reception). Printing starts automatically after replacing the ink tank.

   • Document Stored in Printer's Memory

4. Check4 Is User management settings set to enable and are fax received documents set to not automatically print?

   When User management settings is enabled and fax received documents are set to not automatically print, the administrator and general users with Memory reference permission can print the fax received document from Memory reference.

   Print it manually from Fax > Function list > Memory reference. If a password is set, the administrator needs to enter the password.

   The General users who are not permitted to use Memory reference of User management settings cannot print from Memory reference. When a standard user selects Memory reference, the screen will display This function is restricted. and will return to the Function list.