Cannot Remember Printer's Password

• If you forgot the administrator password:

  • If User management settings or Screen lock settings is disabled:

    Select Reset all to restore administrator password to default.

    • Reset settings

    After initializing the printer settings, redo setup.

    Refer to Setup Guide and redo setup.

  • If User management settings or Screen lock settings is enabled:

    Contact your nearest Canon service center.

• If you forgot the security administrator password:

  It is not possible to change or unset the security policy settings/the security administrator password.

  Contact your nearest Canon service center.