Printout Results Are Unsatisfactory

If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven color, check the paper and print quality settings first.

1. Check1 Do page size and media type settings match size and type of loaded paper?

   If these settings do not match, it is not possible to obtain the proper result.

   Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

   The method for checking the paper and print quality settings differs depending on what you are using your printer for.

   • Copying:

     Check the settings using the operation panel.

   • Printing from your computer:

     Check the settings using the printer driver.

     • Basic Printing Setup

   • Printing from your smartphone/tablet:

     • Print Documents from Your Smartphone (iOS)
     • Print Documents from Your Smartphone (Android)

2. Check2 Make sure appropriate print quality is selected (see list above).

   Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven color, increase the print quality setting and retry the printing.

3. Check3 If problem is not resolved, check also the sections below.

   See also the sections below:

   • Printouts Are Blank/Blurry or Fuzzy/Streaks or Lines
   • Colors Are Unclear
   • Lines Are Misaligned/Distorted
   • Paper Is Smudged / Printed Surface Is Scratched
   • Cannot Complete Printing
   • Part of Page Is Not Printed (Windows)
   • Lines Incomplete or Missing (Windows)
   • Images Incomplete or Missing (Windows)
   • Ink Blots / Paper Curl
   • Back of Paper Is Smudged