Cannot Proceed beyond Printer Connection Screen
If you cannot proceed beyond the Printer Connection screen, check the following.
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Check1 Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Important
- Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable.
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Check2 Follow procedure below to connect printer and computer again.
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Unplug USB cable from printer and computer and connect it again.
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Make sure no printer operation is in progress and turn off.
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Turn on printer.
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Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver.
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Finish setup.
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Turn off printer.
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Restart computer.
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Make sure you have no application software running.
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Click here and perform setup.
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