Printer Turns Off Unexpectedly or Repeatedly
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Check If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.
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To disable the setting from the operation panel:
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Check that printer is turned on.
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Press the Setup button, use the button to select ECO settings, and press the OK button.
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Use the button to select EnergySaveSettings and then press the OK button.
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Use the button to select Auto power off and then press the OK button.
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Use the button to select OFF and then press the OK button.
The setting to shut off the power automatically is disabled.
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To disable the setting from the computer:
For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
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Open Canon IJ Printer Assistant Tool.
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Select Auto Power.
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Select Disable for Auto Power Off.
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Select OK.
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Select OK on the displayed screen.
The setting to shut off the power automatically is disabled.
Note
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See below for details on how to disable the setting from ScanGear (scanner driver).
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