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Replacing the Print Head

If the print quality is not improved even after maintenance such as cleaning, replace a print head.

Replacing Procedure

When you need to replace a print head, follow the procedure below.

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Important

  • Do not touch the electrical contacts (A) or print head nozzle (B) on a print head. The printer may not print properly if you touch them.

  • Replace a print head immediately and do not leave the printer with the print head removed.

  1. Check that printer is turned on.

  2. Press the Setup button, use the left right button to select Maintenance, and then press the OK button.

  3. Use the left right button to select Start replacement, and then press the OK button.

  4. Open top cover (C).

    Important

    • If the ink stains the print head and/or the inside of the printer, wipe them using a soft cloth dampened with water before installation. Be careful not to get ink on your clothing or surroundings when replacing the print head.

    • Do not touch the metallic parts or other parts inside the printer.

  5. Turn the ink valve lever to the left.

  6. Press the OK button.

    The print head holder (D) moves.

    Caution

    • Do not hold the print head holder to stop or move it forcibly while the print head holder is working. Do not touch the print head holder until it stops completely.

    Important

    • If the top cover is left open for more than 10 minutes, the print head holder may move and the Alarm lamp may light. In this case, close the top cover, and then open it again.

  7. Remove the print head.

    1. Pinch the tabs and open the print head locking cover.

    2. Pull the print head and shift it slightly toward you.

    3. Take out the print head.

    Important

    • Handle the print head carefully to avoid staining of clothing or the surrounding area.

    • Discard the removed print head according to the local laws and regulations regarding disposal of consumables.

  8. Prepare a new print head.

    1. Take a new print head out of its package and peel the label (E) gently.

      Install the print head C (color) in the left print head holder and the print head B (black) in the right print head holder. Make sure to check the label and install the the print heads correctly.

    2. Remove the protective tape (F) gently.

    Important

    • Do not reattach the removed label and protective tape. Discard them according to the local laws and regulations regarding disposal of consumables.

    • Do not touch the electrical contacts or print head nozzle on a print head. The printer may not print properly if you touch them.

  9. Install the print head.

    1. Put a new print head in the print head holder.

    2. Close the print head locking cover to lock the print head into place.

      Push down the print head locking cover until it clicks.

  10. Push the joint buttons.

    Important

    • Push down the joint buttons until they click. The printer may not print.

    • Check that both the left and right joint buttons are pushed down.

    • If both the print head C and print head B are not installed, the printer cannot print. Make sure to install both of the print heads.

  11. Turn the ink valve lever to the right.

  12. Close the top cover gently.

    Note

    • If the Alarm lamp flashes after the top cover is closed, take appropriate action.

    • The printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head.

    • If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, adjust the print head position.

    • The printer may make noise during operation.