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Cannot Connect Smartphone/Tablet to Wireless Router

  1. Check Is the Wi-Fi antenna displayed on your smartphone/tablet?

    • Example (iOS device):

    • Example (Android device):

    If the antenna is not displayed, your device's wireless function is disabled. Enable wireless function on your device and connect it to a wireless router. For more on the procedure, refer to your device's instruction manual or visit the manufacturer's website.

    Note

    • The setup on your smartphone/tablet will be easier when you complete setting up a wireless printer connection on your computer in advance.
    • This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (connection method, scanner/copy/fax operation and etc.) may not apply.

      For details about the functions of your printer, see Product Specifications.