skip to main text

Detect Same Printer Name

When the printer is detected during setup, plural printers with the same name may appear on the results screen.

Select a printer with checking the printer settings against those on detection result screen.

  • For Windows:

    Check the printer's MAC address or serial to select the correct printer from the results.

  • For macOS:

    The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.

    Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear.

Note

  • Serial number may not appear on result screen.

To check the printer's MAC address and the serial number, print out the network settings information.

Note

  • You can check the serial number by displaying on the operation panel of the printer.

  • This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (connection method, scanner/copy/fax operation and etc.) may not apply.

    For details about the functions of your printer, see Product Specifications.