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Cleaning Platen and Document Cover

Important

  • Be sure to turn off the power and unplug the power cord before cleaning the printer.

    • The power cannot be turned off while the printer is sending or receiving a fax, or when unsent faxes are stored in the printer's memory. Make sure the printer has finished sending or receiving faxes before turning it off.

    • Remember that faxes cannot be sent or received while the printer is off.

  • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results.

  • Never use volatile liquids such as thinners, benzine, acetone, or any other chemical cleaner to clean the printer, as this may cause a malfunction or damage the surface of the printer.

Use a soft, clean, lint-free and dry cloth.

Wipe away any smudges or dust on the glass surfaces of the platen (A and B), and on the parts that come into contact with these surfaces (C and D).

Make sure not to leave any residue, especially on the glass surface.

Important

  • The portion that touches the glass surface (C) is easily damaged, so wipe it gently.

  • Any glue, ink, correction fluid, or other substances on the glass surface (B) may cause black streaks in scanned images. Gently wipe away any of these substances on the glass.