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Cleaning Paper Feed Rollers

If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.

In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

  1. Make sure that the power is turned on.

  2. Remove any paper from the rear tray.

  3. Press the Setup button, use the Left Right button to select Maintenance, and press the OK button.

  4. Use the Left Right button to select Roller cleaning and then press the OK button.

    The paper feed roller will rotate as it is cleaned.

  5. Make sure that the paper feed roller has stopped rotating, then load three sheets of A4 or Letter-sized plain paper in the rear tray.

    After loading paper on the rear tray, the paper information registration screen appears on the LCD. Select A4 or Letter for Size: and Plain paper for Type: and then press the OK button.

  6. Pull out the paper output tray, then open the output tray extension.

  7. Make sure that Roller cleaning is selected and press the OK button.

    The printer starts cleaning. The cleaning will be complete when the paper is ejected.

If the problem is not resolved after cleaning the paper feed roller, contact the service center.