Not Accessible From Web Browser

1. Check 1 Are you using the latest OS and browser versions?

   Older browsers are not supported. Use the OS and browser listed below.

   • Configuration Changes / Display Printer Status Using Web Browser

   Microsoft Edge (Chromium), Google Chrome, and Mozilla Firefox will be updated automatically. Use the latest version of your browser.

2. Check 2 Check your TLS version.

   If your browser version is only TLS 1.0 or TLS 1.1, enable TLS 1.2.

   Alternatively, use Remote UI from another computer or smartphone to change the TLS minimum version setting of the printer to TLS 1.0 or TLS 1.1.

   If you change the TLS version to use Remote UI, it is recommended to change it back to TLS 1.2 for security reasons.

   Note

   • Unless notified otherwise by the network administrator, set maximum version to TLS1.3.

   Connecting to the printer via Wireless Direct allows you to use the Remote UI without being affected by the network or server.

Note

• Depending on the specifications of the printer you are using, some of the features described (scanner/copy, etc.) may not apply.

  For details about the functions of your printer, see Specifications.