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Cannot Communicate with Printer via USB

  1. Check1 Make sure printer is turned on.

  2. Check2 Connect USB cable properly.

    As the illustration below, the USB port is at the back of the printer.


    • Connect the "Type-B" terminal to the printer with the notched side facing LEFT. For details, refer to the instruction manual supplied with the USB cable.
  3. Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver.

    If not, select it to enable bidirectional support.