Cannot Proceed beyond Printer Connection Screen
If you cannot proceed beyond the Printer Connection screen, check the following.
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Check1 Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
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Check2 Follow procedure below to connect printer and computer again.
Important
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For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan screen in Mac OS X v10.8).
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password are necessary to unlock.)
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Turn off printer.
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Unplug USB cable from printer and computer and connect it again.
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Turn on printer.
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Check3 If you cannot resolve problem, follow procedure below to reinstall MP Drivers.
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Click Cancel.
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Click Start Over on Installation Failure screen.
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Click Exit on Start Setup screen and finish setup.
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Turn off printer.
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Restart computer.
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Make sure you have no application software running.
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Redo setup according to instructions on Canon website.
Note
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For Windows, you can use the Setup CD-ROM to redo setup.
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