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Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines

Printing Is Blurry

Colors Are Wrong

White Streaks Appear

  1. Check1 Check paper and print quality settings.

  2. Check2 Make sure of the estimated ink levels in the FINE cartridges.

    Replace empty FINE cartridges with new ones.

  3. Check3 Are the print head nozzles clogged?

    Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

    For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

    • If nozzle check pattern is not printed correctly:

      After performing the print head cleaning, print the nozzle check pattern and examine the pattern.

    • If problem is not resolved after performing print head cleaning twice:

      Perform print head deep cleaning.

      If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it from the power supply.

    • If problem is not resolved after performing print head deep cleaning twice:

      Ink may have run out. Replace the FINE cartridge.

  4. Check4 When using paper with one printable surface, check the correct printable side of the paper.

    Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

    Load paper with the printable side facing up.

    Refer to the instruction manual supplied with the paper for detailed information on the printable side.

  5. Check5 Is the FINE cartridge installed properly?

    If the FINE cartridge is not installed securely, ink may not be ejected correctly.

    Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.

    Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.

    After confirming that the FINE cartridge is installed properly, close the cover.

  • When copying, see also the sections below:

  1. Check6 Is platen glass dirty?

    Clean the platen glass.

  2. Check7 Make sure original is properly loaded on platen.

    When you load the original on the platen, load it with the side to be copied facing down.

  3. Check8 Did you copy a printout done by this printer?

    If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original.

    Reprint from the computer if you can reprint from it.