Cannot Print Using AirPrint

1. Check 1 Make sure printer is turned on.

   • Turning the Printer On and Off

   If the printer is turned on, cycle the power, and then check whether the issue is resolved.

2. Check 2 Make sure printer is registered to your computer.

3. Check 3 Make sure printer is connected by LAN to same group of networks (same subnet) as AirPrint compliant device when printing over LAN.

4. Check 4 Make sure printer has enough paper and ink.

5. Check 5 Make sure no error message is displayed on printer's touch screen.

Note

• This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (device functions, connection method, operating procedure and etc.) may not apply. For details about the functions of your printer, see Product Specifications.