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General Notes (Fax Driver)

This fax driver is subject to the following restrictions. Keep the following points in mind when using the fax driver.

  • The fax driver may not work correctly when sending a Microsoft Excel 2002 document as a fax with the Allow A4/Letter Paper Resizing option checked in Microsoft Excel 2002. Follow the instructions below to solve the problem:

    1. Click Options... from the Tools menu.
    2. Uncheck the Allow A4/Letter Paper Resizing option on the International tab.
  • When using a network compatible printer, you cannot send faxes from multiple computers at the same time. If you try to send a fax from a computer while a fax is being sent from another computer, a message appears and your fax cannot be sent.

    Make sure that a fax is not being sent from another computer.

  • If you assign the fax driver to the Bluetooth port, you cannot send a fax from the computer.
  • You can use the following characters for Fax Number:

    Character Explanation
    0 - 9 * # For use in telephone and fax numbers.
    , p To place a pause between numbers.
    P To place a pause at the end of a sequence of numbers.
    T Numbers after the T will be sent as a tone signal.
    + - ( ), space To make the number easier to read. You cannot insert a space at the front of a number.

    *You cannot use ".", "R", "M", or "E".

  • You can enter the following number of characters in Recipient Name and Fax Number.

    Recipient Name: Up to 16 characters

    Fax Number: Up to 60 characters

    * The number of characters you can enter differs in some regions.

  • The fax driver does not work correctly if you uncheck the Enable printer pooling option on the Ports tab of the Canon XXX series FAX Properties dialog box (where "XXX" is the model name). Check that the option is checked.

For details on how to open the Canon XXX series FAX Properties dialog box, see "Opening the Properties Dialog Box of the Fax Driver from the Fax/Printer Icon."