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2132

Cause

Cannot print internal printer data, such as test prints, for the following reasons.

  • The paper roll loaded in the printer is too small.
  • The cut paper loaded in the printer is the wrong size or type.

What to Do

  • Roll

    Tap Replace the paper and print on the touch screen, or open the maintenance cover, lift up the release lever, and replace the paper with paper of the correct size.

    To stop printing, tap Cancel or Stop on the touch screen.

  • Sheet

    Open the maintenance cover, lift up the release lever, and load paper of the same size and type as the first page.

    To stop printing, tap Stop.